How to contact Even3's Support Team

How to contact Even3

Even3's support team provides help only through email, during business hours, Monday to Friday. To contact us fill out the form clicking the link below: 

-> Contact Even3 

Does Even3's support have a phone number? 

Even3 does not provide phone support. (Please, do not trust any phone number found on the internet. They are most likely fraudulent.) Why? Contacting through a phone isn't very much efficient for the type of  technical support we offer, which usually involves investigating the issue and processes with a long time wait. 

Response Time

All cases are processed and investigated in order of priority and moment of presentation. 

Organizers

• Support through email on business days 
• First response in 1 business days or less during business days

Attendees 

• Support through email on business days 
• First response in 2 business days or less during business days 

VIP Service

• Organizers and companies which hired this service with our consultants. 
• Support through phone and email on business days
• First response in 1 business day or less during business days
• Support though WhatsApp, on the day of the event, for online streamings. 

Follow-up 

If your issue is technical and has the need to be transferred to a product specialist, you will be informed and receive a new email when the issue is solved. 

Our specialists will solve your problem as quick as possible, but that could take a few days, particularly if your problem requires engineering controls on the platform. 

You can answer any open case to request an update. 

Send Feedbacks 

Your satisfaction with the service you received is important to us and we appreciate your feedback.

If you have a question that hasn’t been answered here, please send a note to our support team via our Contact Form. Your comments help us work better for you :)